A graphic file is artwork saved in a file that has a name that ends with several letters such as jpg, bmp, tif or tiff, cdr, ai, eps or in a pdf (portable document file). You may e-mail us a graphic file by attaching it to your e-mail. Please do NOT send us a graphic file saved in another file format, especially a graphic embedded in a Word document (doc or docx), Powerpoint (pps), other word processing files or document design program such as Adobe InDesign.
If you are using Adobe Illustrator, please send us a file saved as a pdf. If you must send us an Illustrtor file (ai), please save it in CS3 or an earlier version and uncheck the file compression box while saving it. We use CorelDraw (it is our industry standard) and we cannot import CS3 & CS4 compressed files.
Graphic Professionals & Artists - Vector graphics saved in a pdf file is desireable. Please turn all text to curves. If the file is a bitmap it must be pure black & white, 150 dpi or greater and without shadows, fades or other graphic tricks that don't work well in black & white. It can be saved as a grayscale file as long as there are no shades of gray and all graphics are 100% black. If you have any questions, please call us at 951-894-7222.
Laser engraving and sand etching is generally a process that requires black and white artwork. Some exceptions exist for laser engraving. Even greyscale does NOT work for sand etching and may or may not work for laser engraving based on the media we are using. This is why vector art is great for us, we can can colors with much less work.
You may e-mail files by clicking here.